In particular we are experts in the installation and management of Hotel wireless networks. A poor network gives far more negative guest feedback than is desired, so getting the wifi right is crucial in today’s Facebook and Trip Adviser environment.
Internet access is now possibly the most vital service supplied to the guest in room. This requires expertise, delivery options and pricing flexibility. And having wireless installed over just fixed port at the desk internet, increased revenue by some 30%. Our own results have proven this.
We combine state of the art equipment with our proprietary software to delivery guests the fastest, easiest to use service possible. And as the technology develops, we upgrade our guest services so Hotels and guests are always up to date with the latest services.
IHT began as an Internet services company solely dedicated to Hotels. We did not just “tack on” an Internet facility to a movie system but developed the technology from the ground up. Indeed our first service was a JV with IBM using PCs in rooms before laptops were the norm and before Broadband was even a laptop Internet access option. Interestingly we developed and supplied streaming digital media content back then, so we were a little bit ahead of our time!
We interface seamlessly to any Hotel PMS and combine this with our remote management, our Hotel Admin interface and Help Desk systems to ensure the Hotel and Hotel staff have a guest service they don’t have to worry about or become experts in managing.
We design our wireless networks to give full hotel wide coverage and to have multiple signal redundancy. The result is unlimited guest access with full wireless signal to give maximum on-line performance.
Working with a partner supplier who actually understands Wifi and who has experience in Wireless networks implementation and ongoing management, is crucial to your guest satisfaction. We deliver on experience and expertise.